Vinted Members Express Frustration Regarding Sizing Modifications
Vinted users have been reacting angrily following a change that caused items being listed as the wrong size.
The second-hand shopping app has altered its size classifications for women's and children's clothes failing to inform every member regarding the update.
Social Media Backlash
Many shoppers and sellers are posting online claiming that product pages now present an altered size classification than originally posted because of the remapping.
Vinted explained the revised method more closely matches comparable marketplaces.
It has advised users to review their products and update the measurements by hand where appropriate, causing user dissatisfaction.
Size Classification Changes
Previously, the sizing featured numerical and alphabetical indicators, like S/8 or M/10.
The updated approach includes an alphabetical indicator and numerical range such as S/UK 8-10.
For certain items, the size labels have been reassigned - such as a large size used to be a 12 but now shows as UK 16-18.
Shopper Stories
Frankie Bridger, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," which is what Vinted now does.
Another user, from Glasgow, said garments she listed on Vinted with size 14 labels were displaying on the service as measurements 20-22.
"Should someone sized 20-22 purchase these they may become frustrated," she said.
Required Changes
Charlotte Lunn, located in England, stated she felt frustrated due to the update requiring manual adjustment the sizing for "all her products".
"This situation is especially annoying, because of my ongoing medical condition and platform income has been essential after experiencing income reduction," she stated.
Marketplace Information
The platform boasts over 100 million users, comprising 18 million UK members.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This isn't the first time that an unexpected update within the service has received backlash: previously, the service retracted a modification to its shipping options after backlash from users.
